Culture

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♦  ♦  ♦

All OBHAW personnel, including students and volunteers, are committed to a belief in the dignity and worth of the individual human being. All individuals employed by Ouachita Regional Counseling and Mental Health Center, Inc. (referred to herein as "OBHAW or Company") who are under the umbrella of a regulatory or licensing body shall abide by the Code/Principles of Ethics of that organization/profession. In addition, all OBHAW personnel agree that a body of principles, which provides a framework for decision-making, is an integral part of the organization. As a non-profit corporation, it is also important to ensure that ethical behavior and integrity permeate all business and financial dealings of the organization.

A. Client Care

Respect and Dignity: Treat clients with respect and dignity.
Rights and Concerns: Protect clients' rights and address concerns.
Admission Criteria: Admit clients based on medical necessity and approved criteria.
Informed Consent: Fully inform clients about the therapeutic relationship.
Transfers and Discharges: Handle transfers and discharges according to laws and standards.
Continuity of Care: Provide adequate information for discharged clients' care continuity.
Confidentiality: Maintain confidentiality of client information.
Effective Care: Deliver necessary and effective care and services.

B. Staff Code of Ethics

Welfare and Safety: Prioritize the welfare and safety of clients and families.
Confidentiality: Safeguard client confidentiality.
Do No Harm: Avoid harm or exploitation of clients, physically or psychologically.
Recovery Focus: Focus on promoting recovery for clients’ illnesses.
Professional Limitations: Recognize personal limitations and refer clients when needed.
Exploitation: Avoid exploitation of clients or colleagues (sexual, financial, or social).
Conflicts of Interest: Refrain from relationships with clients that could create conflicts of interest.
Community Standards: Respect community moral and legal standards.
Personal Benefit: Do not derive personal benefits from OBHAW business transactions.
Professional Development: Commit to ongoing education and professional development.

C. Business Practices

Fair Billing: Bill fairly for services rendered and provide itemized statements.
Fee Transparency: Clearly explain service fees and payment responsibilities.
Billing Concerns: Address billing questions and concerns promptly.
Maximizing Services: Assist clients in receiving maximum services within available resources.
Financial Confidentiality: Maintain confidentiality of financial information within the organization.

D. Marketing

Accurate Representation: Represent OBHAW services and programs accurately.
Up-to-Date Information: Provide up-to-date, accurate information to clients.
Referral Practices: Do not offer material gain to referral sources.
Truthful Marketing: Ensure marketing practices are truthful and comply with laws.

E. Third-Party Contracts

OBHAW ensures that third parties with access to client health information comply with regulatory requirements:
Confidentiality: Keep information confidential.
Authorized Use: Use information only for contracted services.
Limited Disclosure: Limit disclosure to necessary personnel who have signed confidentiality agreements.
Return of Information: Return information upon request or at the end of the contract.
Indemnification: Indemnify OBHAW for breaches of these obligations.
Gift Reporting: Do not solicit or accept gifts in exchange for favorable decisions; report gifts to the CFO.

F. Employee Relations and Treatment of Colleagues

Respect and Professionalism: Treat all colleagues with respect and professionalism, promoting a positive and inclusive work environment.
Communication: Foster open, honest, and constructive communication.
Fair Treatment: Treat all colleagues fairly, without discrimination or harassment.
Collaboration: Work cooperatively to achieve shared goals and support colleagues.
Conflict Resolution: Address conflicts respectfully and seek resolution in a timely manner.
Accountability: Uphold integrity and take responsibility for actions.
Support: Offer assistance and encourage work-life balance.
Zero Tolerance: Maintain a work environment free from harassment or toxicity.

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2026 Holidays
Memorial Day - Monday, May 25
Independence Day - Friday, July 3
Labor Day - Monday, September 7
Thanksgiving Day - Thursday, November 26
Friday After Thanksgiving - Friday, November 27
Christmas Eve - Thursday, December 24
Christmas Day - Friday, December 25

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Emergency Evacuation or Shelter in Place

NOTE: Outpatient clients and their therapists are not required to participate in drills if they are in a therapy session. The Team Leader for the facility will know if activity is a planned drill. If activity is unplanned, assume it is an actual emergency.

Clients in day treatment programs should participate in drills as they are regularly in the building and need to know emergency procedures.

Vanguard link
Vanguard Enrollment Guide
Vanguard Participant Change Disclosure 03.20.2025
Summary Annual Report (SAR) 2024

OBHAW offers its employees the option of contributing to a 401(k) retirement plan. Employee contributions are made through payroll deductions every pay period. You have the option of pre and/or post tax deductions based on the type of 401(k) accounts you elect. The IRS sets the maximum amounts that you and your employer can contribute to your 401(k) each year. For 2025, the most you can contribute to all 401(k)s is $23,000.

In addition, if you are age 50 or older, you can contribute an additional ("catch-up") amount of $7,500. Employees can enroll via the Vanguard link.

OBHAW 401K Plan Highlights

Eligibility

• 21 years of age
• Completed 6 months of employment
• 1,000 hours worked during the plan year

Contributions

Employee 401(k) and ROTH 401(k)

• Employees can contribute 1% to 92% of eligible compensation up to a combined limit of 92% (not to exceed the IRS maximum allowed limits per year)

Employer Match

• 100% match up to 4% of annual salary (matching contributions are discretionary)

Rollover Contributions

• You can rollover assets from another qualified retirement plan(s)

Vesting

•  You are always 100% vested in the money you contributed to the plan.
• The Employer Match-Safe Harbor employer contributions made on your behalf are always 100% vested.

The above highlights provide only a brief overview of the plan and are not legally binding. See Summary Plan Description for more details. A complete description can also be found in the legal Plan Document that governs the plan. If there are any differences between the information presented and the actual provisions of the Plan as reflected in the Plan Document, the Plan Document will govern.

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